Last Updated: September 2026
At Rethvanya Homes, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. Information We Collect
When you contact us, make an enquiry, or request a booking, we may collect information such as:
- Name
- Phone number
- Email address
- Booking or stay details
- Messages or enquiries you submit through our website
We only request information that is reasonably necessary to respond to your enquiry or provide our services.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your questions and enquiries
- Process and manage booking requests
- Communicate with you about your stay
- Provide information about our homestay and services
- Improve our website and guest experience
- Maintain website security and prevent misuse
We do not use your personal information for purposes unrelated to our services without an appropriate reason or permission where required.
3. Information Sharing
We respect the confidentiality of your personal information.
We do not sell or rent your personal information to third parties.
Information may only be shared when necessary to provide a requested service, operate our website, comply with legal obligations, or protect our rights and security.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us understand how visitors use our website and improve its performance.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Third-Party Services
Our website may use third-party services such as hosting providers, analytics tools, maps, payment services, or contact-form services.
These services may process information according to their own privacy policies. We encourage users to review the privacy policies of any third-party services they use through our website.
6. Data Security
We take reasonable steps to protect the information provided to us from unauthorized access, misuse, alteration, or disclosure.
However, no website or online transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving disputes, and complying with legal obligations.
8. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information.
To make a privacy-related request, please contact us using the details provided below.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate consent where required by law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
Rethvanya Homes
Muhamma, Alappuzha, Kerala, India
Email: Add your email